Melanie has significant experience in leading, implementing, and providing services to large and mid-scale customers in many different industries. She is currently the Director, Go-to-Market Delivery at Ultimate Software responsible for enhancing the customer service experience. Ultimate Software is an industry leader in SaaS HCM. Ultimate's Ultipro end-to-end HR and talent management functionality includes recruitment, onboarding, payroll, employee and manager self-service, benefits administration, compensation, performance management, and much more. See www.ultimatesoftware.com for more information.

Prior to joining Ultimate, Melanie spent time as a recruiter in the IT industry service various clients and candidates. During her time at PeopleSoft, now Oracle, Melanie was a professional services and a business development manager where she lead and directed consulting sales and services for her customers.